PRIVACY POLICY

Highland Management Group Inc. (“Highland,” “we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, use our resident portal, or interact with any related online services (collectively, the “Site”).

For prospects and residents who access our Rent Manager Resident Portal or related mobile applications, additional privacy practices may apply. You can review Rent Manager’s Privacy Policy here: https://www.rentmanager.com/privacy-statement/

By using the Site, you agree to the practices outlined in this policy.

Information We Collect

We may collect two general types of information:

Personal Information
This includes details that can identify you, such as your name, email address, phone number, mailing address, employment details, or payment information. This information is typically collected when you fill out forms, submit applications, create an account, or communicate with us.

General Usage Information
We also collect non-identifying information such as browser type, device information, IP address, and how you interact with our Site. This helps us understand how visitors use our services and improve the overall experience.

How We Use Your Information

We use the information we collect to:

  • Provide and manage our services, including the resident portal

  • Process applications, inquiries, and requests

  • Communicate important updates, service-related messages, or promotional content

  • Improve our website functionality and user experience

  • Maintain security and prevent fraud

You are not required to provide personal information, but certain features of the Site may not function without it.

Cookies and Tracking Technologies

Our Site may use cookies or similar technologies to enhance your browsing experience and analyze site traffic. These tools help us understand user behavior and improve performance.

You can manage cookie preferences through your browser settings, though disabling them may impact certain features.

Sharing of Information

We do not sell your personal information.

We may share information when necessary to:

  • Support services provided through trusted partners or vendors

  • Comply with legal obligations or respond to lawful requests

  • Protect the safety, rights, or property of Highland, our residents, or others

  • Facilitate business transitions such as mergers or acquisitions

Any shared information is handled with appropriate safeguards.

Data Security

Highland Management Group Inc. takes the protection of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, misuse, loss, or disclosure. While we work to maintain secure systems and processes, it is important to understand that no method of transmitting or storing data online is completely secure. As a result, we cannot guarantee absolute security, but we continuously evaluate and improve our practices to better protect your information.

Data Retention

Highland Management Group Inc. takes the protection of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, misuse, loss, or disclosure. While we work to maintain secure systems and processes, it is important to understand that no method of transmitting or storing data online is completely secure. As a result, we cannot guarantee absolute security, but we continuously evaluate and improve our practices to better protect your information.

Your Choices and Access

You may review or update your personal information through your account or by contacting us directly. If you no longer wish to receive marketing communications, you can opt out using the unsubscribe link in our emails.

Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our Site may contain links to external websites or services that are not owned or operated by Highland Management Group Inc. These third-party sites have their own privacy policies and practices, which may differ from ours. We are not responsible for the content, security, or privacy practices of any external sites. We encourage you to review the privacy policies of any third-party websites you visit to better understand how your information may be collected and used.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the Site indicates your acceptance of those updates.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Highland Management Group Inc.
By Phone: 952-925-1020
By Email: input@highlandapts.com
By Mail: Attention- Highland Management Group, Inc., 5290 Villa Way, Edina, MN 55436